RETURNS + EXCHANGES

ORDER DIDN'T WORK OUT?
NO SWEAT, LET'S RESOLVE IT.

We gladly accept returns for items in original unworn condition with tags attached.

Returns must be lodged within 30 days from date you received your goods and we will provide you with a store credit or refund.

Sale Items can only be returned for a store credit with $10 AUD deducted to cover shipping, refunds not available.

Firstly WE'LL NEED YOU TO...

 

  1. Fill out the returns form below.
  2. Ensure all goods are returned as new, unworn and with tags.
  3. Your mailer bag can be turned inside out & reused.
  4. Send your unwanted items back to our warehouse via a tracked service.
  5. Don't forget to keep hold of your postal tracking.

Once we receive your return we'll...

  • Once your return arrives at our warehouse we'll process it as soon as possible.
  • Exchanges will be sent the following business day.
  • We will issue a refund and the funds will return to your account or gift card. Please allow up to 5 working days for your refunded amount to reach your account. You will also get a refund confirmation email.
  • If you have returned your full order to us for a refund, you will receive a refund not including the shipping costs.

a little more info

  • All shipping costs are the responsibility of the customer.
  • Anything returned outside of the 30 day policy will not be eligible for a refund, instead we can only offer a store credit if the goods arrive in new, unworn condition.
  • Items purchased that are on sale are non-refundable & will be given a store credit minus shipping fee.

RETURNS FORM

RETURNS FORM

Please let us know your name.
Please enter your email so we can reply ;)
We'll need an order number to process the return.
Value is required
This field is required

EXCHANGE INFO

Done!